all projects

Academic / backend + database

Call Center Management System

Oracle-backed CRM-style project using PL/SQL and a Python/Flask API layer for operational views.

DatabaseOracle
ServerPython + Flask
LogicSQL / PL/SQL

overview

An academic backend/database project built around a normalised Oracle schema. PL/SQL handles database-side operations while Flask exposes application-facing endpoints and dashboard data.

what it covers

  • Normalised relational schema for call-centre entities and operations.
  • Stored functions/procedures keep appropriate logic close to the database.
  • REST-facing layer separates database work from presentation concerns.